[S] reCAPATCHA New User Registration Error (?)

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BlueDragonCody
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[S] reCAPATCHA New User Registration Error (?)

Post by BlueDragonCody »

I am trying to help a friend of mine register on this site. However, when he goes to enter the information on the page where we enter the new user information, nothing happens when "Submit" is clicked. I look at the bottom of the page, and sure enough, I see that reCAPATCHA is not responding. As I was not knowledgeable on the network, I asked my dad, who had access to all the specific network information, and he said it had nothing to do with the network itself. I then came to the conclusion that it is a site error, so I thought, "Maybe I should let the Mods and Admins know about this." That is exactly what I'm doing now.

So guys, if you can fix this, please do. Otherwise, this issue might make you guys look bad to those who want to start an account (they might falsely assume you don't want any new members, which I KNOW is not the case [I've been on AAO for over two years now. I don't think you guys are like this]).

~BDC
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Enthalpy
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by Enthalpy »

The workaround for now is to register with Firefox. This issue is browser-specific, and the cases that I've seen are on Chrome.

This is a problem, clearly, but I've done as much as I can. Only Unas has access to the PHP needed to investigate, and I've emailed him about this. I haven't heard back yet, which could mean anything.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by BlueDragonCody »

Alright, thanks. I'll keep this in mind.
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theimortal1974
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by theimortal1974 »

why the hell is this still a problem 16 days later and nothing at all. i couldn't register on anything including firefox. what worked finally is i had to download java and install it then i was able to register.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by SuperAj3 »

theimortal1974 wrote: Fri Dec 18, 2020 2:51 am why the hell is this still a problem 16 days later and nothing at all. i couldn't register on anything including firefox. what worked finally is i had to download java and install it then i was able to register.
Considering it's only Enthalpy at the moment looking into this (and a few other issues), I wouldn't be too harsh on the mods.
Also given what you said, your issue sounds more like an error on your end. If java was missing from your computer, that might explain why something (presumably using javascript) wouldn't work. You mentioning the fix though might alert the mods to this being the issue.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by theimortal1974 »

i'm sorry that i was so harsh. it drove me crazy getting it to work. i have never had problems with java like that and i did have java already.

also my error on my end is apparently extremely wide spread because i see complaints about it all the time on youtube videos about this site. the problem is nobody can say anything on here because they can't post or comment without registering which they can't which is the reason they are complaining. it's like people complaining about a broken voting system but can't vote to fix it because of a broken voting system.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by theimortal1974 »

i am sorry for coming across so harshly. i didn't mean it that way.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by SuperAj3 »

theimortal1974 wrote: Fri Dec 18, 2020 5:05 am i'm sorry that i was so harsh. it drove me crazy getting it to work. i have never had problems with java like that and i did have java already.

also my error on my end is apparently extremely wide spread because i see complaints about it all the time on youtube videos about this site. the problem is nobody can say anything on here because they can't post or comment without registering which they can't which is the reason they are complaining. it's like people complaining about a broken voting system but can't vote to fix it because of a broken voting system.
It's all good, no worries! And yeah I understand your frustration, the AA discord has had a few members commenting about issues like this. The mods are aware of it, It's just up to them now to work on resolving it.
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Re: [S] reCAPATCHA New User Registration Error (?)

Post by theimortal1974 »

i'm glad i figured it out. this morning i didn't know this whole site existed. now i can make the story i came up with 2 days ago and play so many new stories.
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